Volunteers are the backbone of most ministries—and leading them well is one of the most important (and often overlooked) skills for church leaders. Unlike paid staff, volunteers aren’t working for a paycheck. They’re giving their time, talents, and energy because they believe in the mission.
Lead with Gratitude, Not Guilt Volunteers don’t need pressure—they need purpose. Thank them often and celebrate their wins. Paul writes in 1 Thessalonians 1:2-3, "We always thank God for all of you... We remember before our God and Father your work produced by faith, your labor prompted by love, and your endurance inspired by hope in our Lord Jesus Christ." When people feel seen and appreciated, they’re more likely to stay engaged. Cast Vision, Not Just Tasks Don’t just tell people what to do—remind them why they’re doing it. Whether someone is running slides, holding babies in the nursery, or picking up trash after service, they’re part of the mission. Help volunteers connect their role to the bigger picture of what God is doing. Equip and Empower Give your volunteers the tools and training they need to succeed. Set clear expectations, check in regularly, and don’t micromanage. Ephesians 4:12 reminds us that leaders are called “to equip His people for works of service, so that the body of Christ may be built up.” Show Up For Them Care for your volunteers personally, not just functionally. Know what’s happening in their lives, pray for them, and be available. Leading volunteers well means leading them as people, not just performers.
This week, take a moment to personally thank a volunteer. Speak life into them. Let them know their role matters—and so do they.
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Technology has reshaped nearly every aspect of leadership—from how we communicate, to how we build trust, to how we disciple others. The digital age is here to stay, and as Christian leaders, we must learn how to engage it with wisdom, discernment, and intentionality.
Be Present Where People Are Jesus met people where they were—on roadsides, at wells, in synagogues. Today, people are on their phones, scrolling through social media or binge-watching content online. We can choose to complain about it, or we can show up and represent Christ well in those spaces. “I have become all things to all people so that by all possible means I might save some.” – 1 Corinthians 9:22 Discernment Over Distraction The digital world can be noisy, chaotic, and even toxic. Not every opportunity is worth pursuing, and not every platform builds up. Leading in a digital age means being discerning about how and where we engage. Let’s not chase algorithms—let’s chase impact. Leverage Tech to Build, Not Replace, Relationships Online tools are just that—tools. They should never replace the relational work of ministry. Use email, texting, social media, and video calls to strengthen connection, not to substitute real human interaction. Hebrews 10:24–25 reminds us to “spur one another on toward love and good deeds... not giving up meeting together.” Shepherd Hearts, Not Just Followers Digital reach is great—but depth matters more. Don’t let likes, shares, or followers become your scorecard. Use your platform to disciple, encourage, and point others to Jesus.
In this ever-evolving age, let’s lead with intentionality—leveraging every tool available to us while keeping our eyes fixed on Jesus. It’s easy for teams to get bogged down in the day-to-day grind. Urgent tasks, small frustrations, and routine responsibilities can chip away at the bigger vision. As leaders, part of our role is to continually pull people back to the “why” behind the “what.” When our teams stay connected to the mission, they stay motivated.
The Mission is the Map At South Sound Church, we are constantly reminding ourselves that our mission is clear: To KNOW Christ and to make Him known, GROW disciples who grow disciples, and to SHOW the love of Christ to our community and beyond. (aka KNOW-GROW-SHOW). That mission becomes a guide for every ministry, decision, and conversation. When your team starts focusing on minor issues or preferences, pointing them back to the mission brings clarity and purpose. Don’t Let Urgency Win We all feel the pressure of the urgent. But urgent doesn’t always mean important. Jesus modeled this in His ministry—He never rushed, never panicked. He stayed focused on the Father’s will, even when crowds pressed in or disciples stressed out (see Luke 4:42-44). We need to lead like that: not reactionary, but intentional. Repeat the Vision Leaders often get tired of repeating the vision long before their team has even really heard it. Just because we’ve said it once—or a dozen times—doesn’t mean it’s sunk in. Repetition brings alignment. Habakkuk 2:2 says, "Write down the revelation and make it plain on tablets so that a herald may run with it." Make the vision plain, memorable, and share it often. Be a Big Picture Person Here’s the challenge:
Recalibrate this week. Refocus. Reignite your team’s connection to the vision. And never stop reminding them of why you do what you do. Great leaders listen. It’s not flashy, it’s not loud, and it’s definitely not about having all the answers—but it’s essential. Proverbs 18:13 reminds us, “He who answers before listening—that is his folly and his shame.” When we slow down and truly hear what others are saying, we build trust, encourage growth, and often gain a new perspective ourselves.
Listening Builds Trust Listening communicates value. When we give someone our full attention, it tells them that their voice matters. In a leadership role, that’s powerful. People don’t just want to be led—they want to be heard. When your team knows you’re not just waiting for your turn to talk, but truly considering their input, trust grows. Jesus modeled this. He was surrounded by crowds, yet He took the time to hear the cries of individuals—the blind man, the bleeding woman, the children others tried to shoo away. His listening wasn’t passive—it was active, intentional, and full of compassion. Listening Leads to Better Decisions Too many leaders rush to respond without fully understanding the issue. Active listening helps you make better, wiser decisions because you're working with complete information—not assumptions. James 1:19 tells us, “Everyone should be quick to listen, slow to speak and slow to become angry.” It’s amazing what clarity can come when we prioritize hearing first. Listening Models Humility Leaders who listen show they don’t believe they have it all figured out. It takes humility to pause and learn from others, especially those you lead. That humility is contagious—it sets the tone for a culture where feedback is welcomed, ideas are shared, and people feel safe to speak up. Ask Yourself:
Leadership isn’t just about making noise—it’s about creating space for others to speak into what God is doing. Leadership isn't about having all the answers—it's about being willing to hear them.
Feedback Isn't Failure Too often, leaders bristle at feedback because we mistake it for failure. We want to get it right the first time. But the truth is, feedback isn't a grade—it's a gift. When we invite others to speak into our blind spots, we grow in awareness and wisdom. Proverbs 15:31 says, "He who listens to a life-giving rebuke will be at home among the wise." Listening isn't weakness—it's wisdom. Choose a Posture of Humility It takes humility to hear what we may not want to hear. Whether it comes from a peer, team member, mentor, or even a critic, the humble leader receives feedback not with defensiveness but with discernment. James 1:19 reminds us to be "quick to listen, slow to speak and slow to become angry." That posture builds trust and shows our teams that growth matters more to us than ego. Create Safe Feedback Loops Do people feel safe giving you honest feedback? If not, it might be time to evaluate how you respond when someone challenges your ideas or decisions. Safe feedback loops don't happen by accident. They happen when we normalize feedback as part of the culture. Ask good questions, thank people for their honesty, and circle back to let them know how their input helped. Invite the Right Voices Not every voice is equally helpful. Seek feedback from those who are wise, spiritually mature, and who want to see you flourish. Proverbs 27:6 reminds us that "wounds from a friend can be trusted, but an enemy multiplies kisses." Surround yourself with people who speak truth, even when it's hard. Let the Spirit Shape the Takeaway As leaders, we can be tempted to dismiss or distort feedback based on how it's delivered. But even clumsily given feedback can hold truth that the Holy Spirit can use to shape us. Instead of reacting, bring it to prayer. Ask the Lord to show you what's true and what needs to change. God can use even the rough edges of others to sand off our own. From Input to Growth Feedback only helps us grow when we do something with it. Take action. Change the tone. Adjust the plan. Say thank you. Offer an apology. Improve the system. Do the work. Leadership development is slow, intentional work. But if we keep listening, keep learning, and keep responding, we become the kind of leaders others want to follow. |
AuthorRob Brower is a Pastor, Husband, Father, and Serial Entrepreneur. Archives
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